Hi, I'm Jay.
Your local Omaha tech helper.
- English
- Farsi (فارسی)
- Dari (دری)
In-home tech help in Omaha
I help older adults feel confident using phones, tablets, computers, and everyday technology.
A little extra guidance, for anyone who needs it.
Booking for a mom or dad? Family can book too
Your local Omaha tech helper.
Bring me your questions, big or small. We work on your own devices, at your kitchen table.
Set up, make the text bigger, and learn the buttons that matter.
Email, printing, slow computers and more. Patient help at home.
Wi-Fi, computers, printers and accounts. Local support at home.
Windows or Mac. I move your files and email and make it easy to use.
Phone, tablet or computer? Honest advice before you buy. No sales pitch.
See the grandkids on FaceTime, WhatsApp or Zoom.
Learn the warning signs in calls, texts and emails.
Read and send email, share photos, and find good apps.
A simple, safe way to keep track of them. You type them, not me.
Get online, connect new gadgets, and set up a printer that just works.
Roku, Fire TV, Netflix and more. Find your shows without the fuss.
Learn your devices at your own pace, including AI tools like ChatGPT.
I don't repair broken screens or hardware, and I never handle your banking or money.
Why families trust me
I'm not a call center or a franchise. I'm a local developer who knows technology inside out, and explains it in plain words.
10+ years
Professional software developer, including government, university and business systems.
Web security
I build secure systems for a living, so I know how scammers and hackers work.
Background-checked
I passed a nationwide criminal background check by Checkr. See it here.
Omaha local
Faza Works LLC is an Omaha business, run by a local family man.
3 languages
English, Farsi and Dari. Help in the language you're most comfortable with.
A real person
You call me, not a call center. The same friendly face every visit.
Tell me what's going on. I'll tell you the price and pick a time that suits you.
No need to drive anywhere or carry anything.
I can fix it for you, or show you each step so you can do it yourself.
Simple steps on paper or by email, so you can do it again later.
Simple and clear. I always tell you the price before I start.
$19 / month
Quick answers by phone
Call with quick questions, Mon–Thu, 6–8 PM, up to 15 minutes each. Plus 10% off home visits.
Start phone help$49 / month
Steady help, all month long
One home visit a month, up to 1 hour, plus phone help for quick questions. No travel fee inside Omaha.
Get monthly help$75
Up to 1 hour in your home
Help with anything on the list. $35 per extra half hour, only if you agree. No travel fee inside Omaha.
Book a single visitGet started
I'm happy to answer questions. Calling is free and there's no pressure to book.
402-306-7062Free tips: Best tablet for seniors · What is a Fire Stick? · Best iPhone for seniors · All questions and answers